Build a customer-centric brand and alleviate your business through the power of Service Cloud
We will help you create a completely customized cloud-based customer service centre that you can manage from anywhere at any time.
Improve customer satisfaction
Monitor team productivity
Centralize the entire customer service
Service Cloud will help in transforming the way your business will handle customer support
Create a central customer dashboard
Categorize issues on priority levels
Respond to tickets faster
Manage the work orders
Service Cloud is the World’s #1 Customer Service Platform
Service Wave Analytics
Social Customer Service
Route your works and processes automatically through various available channels to the appropriate and available agent. Give authority to your service administrators to distribute and segregate tickets and other workloads depending on employee hierarchy, skill set, capacity and availability. Can also be used for priority level segregation as well.
Put Your Trust In Our Experience
3X businesses have improved their customer support through the proper utilization of Salesforce Service Cloud via SP Tech
Hear It From Our Previous Clients
Glad that we went forward with SP Tech as it helped us improve our service quality by two-fold.
M.Bernard ( Runs a B2B SaaS service )
Start Today For a Better Tomorrow
Sit down for a small informal meeting with us to understand how our experts can add value to you and help you improve your customer service experience through the Service Cloud