Salesforce Managed Services

Stay Ahead Of The Curve With Expert Salesforce Managed Services
Helping You Maximize Your Investment
Are you looking for ways to streamline your Salesforce operations, optimize its capabilities, and maximize your investment? Look no further than Salesforce Managed Services.

Salesforce Managed Services helps you with Different Platforms

Integration Services

Our team can help you integrate your Salesforce system with other business systems and applications to streamline your workflows and improve data visibility

Platform Administration

We handle all aspects of your Salesforce platform administration, including user management, security, data backups, and more.

24/7 Monitoring and Support

Our team provides round-the-clock monitoring and support to ensure that your Salesforce system is always up and running.

Customization and Configuration

Our experts can help you tailor your Salesforce system to your unique business needs by configuring and customizing it to meet your requirements.

Performance Optimization

We help you optimize your Salesforce system's performance to ensure that it's running at peak efficiency and responsiveness.

Data Management

We provide comprehensive data management services, including data migration, cleansing, and deduplication

Training and Support

We offer training and support services to help your users get the most out of your Salesforce system and troubleshoot any issues they may encounter

Security and Compliance

Our team helps you maintain a high level of security and compliance for your Salesforce system to protect your data and ensure regulatory compliance.

Proactive Maintenance and Updates

We provide proactive maintenance and regular updates to your Salesforce system to ensure that it's always up-to-date and performing at its best.

Why Choose SP Tech for Salesforce Managed Services

  • According to a survey by Salesforce, 77% of IT leaders say that managed services have improved their company’s overall performance.
  • By outsourcing your Salesforce management to us, you can reduce your IT costs by up to 30%, according to a report by Gartner.
  • Our team of certified Salesforce experts has extensive experience in managing and optimizing Salesforce platforms for businesses of all sizes and industries

Want to see how Salesforce can work wonders for you?

Frequently Asked Questions

Salesforce managed services refer to ongoing support, implementation, customization, configuration and maintenance for a company’s Salesforce platform, typically provided by a third-party consulting firm. This can include a wide range of services, such as monitoring and troubleshooting, security and data management, user training and adoption, and customized development and integration. By outsourcing Salesforce management to a trusted partner, companies can focus on their core business activities while ensuring that their Salesforce platform is optimized for maximum efficiency and effectiveness.
Salesforce does not directly offer managed services, but they have a global network of certified consulting partners who provide Salesforce managed services to customers. SP Tech is proud to be one of these partners. These partners are trained and equipped to provide ongoing support and maintenance for Salesforce platforms, and can offer customized solutions to meet the unique needs of each customer. Customers can find and engage with certified Salesforce partners through the Salesforce AppExchange or through Salesforce’s own consulting services arm, Salesforce Professional Services.

Managed services for Salesforce can include a range of services, depending on the specific needs of the customer. Some of the common services included in Salesforce managed services are:

  1. Salesforce Implementation: Implementation of workflow rules, process builders, and automation tools to streamline and automate repetitive manual tasks, reducing errors and increasing efficiency in the business processes of the organization.
  2. Data Management – Ongoing data cleansing, deduplication, and integration services to maintain data accuracy and completeness.
  3. Security and Compliance – Regular monitoring and management of the Salesforce platform’s security and compliance posture to ensure it meets the organization’s security standards.
  4. User Training and Support – Assistance with onboarding new users and providing ongoing training and support for existing users.
  5. Customization and Development – Creation of custom apps, features, and integrations to extend the functionality of the Salesforce platform and meet the specific needs of the organization.
  6. Performance Optimization – Ongoing monitoring and tuning of the Salesforce platform to ensure optimal performance and scalability.

By outsourcing these tasks to a managed services provider like SP Tech, organizations can focus on their core business activities and rest assured that their Salesforce platform is being managed and optimized by experienced professionals.

Managed services examples can vary based on the industry and needs of an organization. Some common examples of managed services include:

  • Application Management – Managed services for applications may include troubleshooting, and end-user support.
  • Data Management – Managed services for data may include database management, data backup and recovery, and data security and compliance.
  • Customer Relationship Management (CRM) – Managed services for CRM systems may include monitoring, maintenance, user support, and customization.
  • Marketing Automation – Managed services for marketing automation may include campaign management, lead scoring, lead nurturing, and data analytics.

By outsourcing these services to a managed services provider, organizations can benefit from expert support and maintenance without the need for in-house expertise and resources. This allows organizations to focus on their core business activities and achieve greater operational efficiency and cost savings.

Managed services and outsourcing are similar in that they both involve engaging a third-party service provider to handle certain functions of a business. However, there are some key differences between the two:

  1. Scope of Work – Managed services typically involve a specific set of ongoing services or functions that are managed by the service provider. Outsourcing, on the other hand, may involve a broader scope of work, such as entire business processes or functions.
  2. Relationship – Managed services often involve a long-term, ongoing relationship between the service provider and the client, while outsourcing relationships can be shorter-term and project-based.
  3. Control – In managed services, the client typically retains more control over the day-to-day operations of the function being managed, while in outsourcing, the service provider often has more control over the entire process.
  4. Expertise – Managed service providers are typically specialized in the specific services they offer, while outsourcing providers may offer a broader range of services.

Overall, the main difference between managed services and outsourcing is that managed services are focused on ongoing, specialized services, while outsourcing can be broader and more project-based.

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